Security
At GreenSteps Ltd. we take security very seriously. We aim to provide a safe online shopping and interactive environment to all of our users.
Your browser will enter secure mode automatically as soon as you access the 'checkout' or 'login' pages. All personal information or payment details will be processed in this secure mode. You will see your address bar turn green indicating that we are using the highest level of internet security available, known as an Extended Validation Security Certificate. This means that GreenSteps Ltd has been independently verified as an existing organisation. You can double check you are in secure mode by viewing a locked padlock or key icon in the bottom bar of your screen.
All payment information is encoded using a Secure Socket Layer (SSL) with up to 256 bit encryption. No credit or debit card information will be stored on our database. Credit and Debit card information will be stored in encrypted form in an external database away from our web site and not connected to the internet. All card transactions are issued a digital certificate, ensuring that your data can only be read by our transaction system as long as your browser shows its secure mode symbol. Your credit card transaction will be processed by HSBC Payment Services.
Privacy Policy
Greensteps Ltd. respects the privacy of all of its users. The explanation below outlines what information we collect from you and how we use it.
What information do we collect?
Shoppers will be asked to provide their name, address, contact number and e-mail address. Credit or Debit card details are not held within our internet or computer system.
All users of greensteps.co.uk will have the option to receive further updates from us. We may ask users for more information or to fill in surveys from time to time.
We also use cookies. These allow us to collect data from our users regarding which pages on greensteps.co.uk are visited. For more information please look under the cookies section below.
Use of Cookies
Cookies are small files which most web sites transfer to their visitors' hard drives. These enable us to see which pages on greensteps.co.uk have been visited. They also allow us to see our user's preferences, such as screen resolution. This information enables us to make our web site more personalised for our users.
You can set your browser to refuse cookies, however there may be parts of greensteps.co.uk that will not allow you access unless cookies are enabled on your computer.
How is your information useful?
With information we collect from our users, we can direct our services to particular areas of interest and improve our web site to better suit our users.
Will your information be used elsewhere?
GreenSteps Ltd. will not sell your information to any other party.
There are links to external web sites on greensteps.co.uk. If you click on these links, these external sites may collect your information. GreenSteps Ltd does not accept responsibility for any of these external web sites.
If we believe that your use of the site is unlawful or damaging to GreenSteps Ltd or its members, we reserve the right to disclose the information obtained through the web site about you. We will use this information to a reasonable level to prevent, fix or take action in relation to such conduct.